Kriya Kriya's Privacy Policy – Your information is safe with us

1 Introduction

Kriya Kriya is one of Bangladesh's most trusted online gaming platforms. Your privacy is our top priority. This privacy policy explains what information Kriya Kriya collects, how it is used, and the steps we take to keep it safe.

By using Kriya Kriya's website or mobile app, you are considered to have agreed to this privacy policy. Please read this document carefully before creating an account.

We believe your trust is the foundation of a safe gaming environment. That is why Kriya Kriya always operates with transparency and never misuses your information.

2 What Information We Collect

Kriya Kriya only collects information from you that is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

3 How We Collect Your Information

Kriya Kriya may collect your information in several ways. Each method is explained transparently below.

• Directly Provided Information: Information you provide directly during registration, verification, customer support interactions, or payment.
• Automatically Collected Information: When you use our platform, information such as your IP address, device type, and browsing behavior is collected automatically.
• Cookies & Tracking Technologies: Cookies are used to enhance your website experience. Further details about cookies are discussed below.
• Third-Party Sources: In some cases, information may be obtained from third-party verification services for identity verification purposes.

4 How We Use Your Information

Kriya Kriya uses your information only for specific and legitimate purposes. A detailed explanation of how and why we use your data is provided below.

• To create, manage, and complete the verification process for your account.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To improve Kriya Kriya's services and develop new features.
• To meet legal obligations and fulfill the requirements of regulatory authorities.
• To promote responsible gaming and identify players who may be experiencing problems.
• With your consent, to send you promotional offers and updates about new features.
• To provide customer support and resolve complaints.

Please note that Kriya Kriya never sells your data to third-party advertisers. Your information stays safe with us.

5 Sharing Information with Third Parties

Kriya Kriya does not generally share your information with third parties. However, limited sharing may be necessary in certain specific circumstances.

• Payment Providers: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and others to process transactions.
• Identity Verification Services: Limited information may be shared with trusted verification services as part of the KYC process.
• Law Enforcement: Information may be disclosed to relevant authorities in accordance with legal obligations or court orders.
• Technology Partners: Limited technical information may be shared with selected technology service providers for platform operations.

6 Cookie Policy

Kriya Kriya's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or device that help improve your browsing experience.

• Essential Cookies: These cookies are essential for the basic functioning of the website. They are used to maintain login sessions and ensure security.
• Performance Cookies: Used to analyze which pages are most visited and improve the quality of our service.
• Functionality Cookies: Used to remember your preferred language, region, and other personalization settings.
• Marketing Cookies: With your consent, this may be used to show you relevant promotions based on your preferences.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

7 Data Retention Period

Kriya Kriya retains your information only for as long as necessary. Once the retention period expires, your data is securely deleted or anonymized.

8 Your Rights

Kriya Kriya respects your right to data protection. You have the following rights and may exercise them at any time.

• Right to Access Your Information: You have the right to know what information we hold about you.
• Right to Rectification: You have the right to request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you have the right to request that your information be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your information.
• Right to Portability: You have the right to receive your information in a structured, portable format.
• Right to Object: You have the right to object to your information being used for marketing purposes.

9 Security Measures

Kriya Kriya employs industry-leading security measures to protect your data. Our security infrastructure is regularly reviewed and upgraded.

• All data transmissions are protected using 256-bit SSL/TLS encryption.
• Stored data is secured with AES-256 encryption.
• Two-Factor Authentication (2FA) is available.
• Automated alerts are in place for suspicious login attempts or transactions.
• Regular security audits and penetration testing are conducted.
• Server access is strictly controlled and limited to authorized personnel only.

Please note that no transmission over the internet is completely secure. While we apply the highest level of protection, it is equally important that you keep your password confidential and avoid logging in from unfamiliar devices.

10 Child Protection

Kriya Kriya is strictly for individuals aged 18 and above. We do not knowingly collect or store information from minors.

Age is verified at registration and identity is confirmed through the KYC process. If we become aware of an account belonging to a minor, it will be suspended immediately and all associated data will be deleted.

11 Policy Changes

Kriya Kriya may update this privacy policy from time to time. For any significant changes, we will notify you in advance via email or a platform notification.

The "Last Updated" date at the top of this page will be revised after each change. We recommend checking this page regularly to stay up to date with the latest policy.

If you continue using Kriya Kriya after any changes take effect, you will be considered to have accepted the updated policy.

12 Get in Touch

If you have any questions, comments, or concerns about this privacy policy, do not hesitate to reach out to Kriya Kriya. Our dedicated privacy team is always ready to assist you.